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Order Receipt & Tracking
Capture customer orders in ERP/Excel with all details, verify feasibility dates with sales/production and maintain an updated order tracking sheet from confirmation till dispatch.
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Production & Material Coordination
Share daily/weekly order priorities with production planning, follow up for material availability with purchase and stores and highlight risks like shortages or machine capacity constraints in advance to seniors for decision making.
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Plan vs Actual Monitoring
Monitor progress of key orders on the shop floor, update plan vs actual status, escalate delays and suggest re‑sequencing where required to protect important customer delivery dates and truck plans.
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Inventory & Ageing Follow‑up
Prepare and update basic reports on RM, WIP and FG inventory, highlight slow‑moving and ageing stocks and support sales and planning teams with data required for liquidation or planning decisions.
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Dispatch & Documentation Support
Coordinate with warehouse and logistics for dispatch sequence, share delivery priorities, ensure readiness of dispatch documents and provide customers/sales with dispatch status and basic shipment information when required.
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Reporting & MIS
Prepare daily/weekly MIS on open orders, plan vs actual, critical orders and key supply chain KPIs; maintain dashboards and present simple summaries to reporting managers for reviews and decision support.