Gold Loan Officer Jobs in Moradabad

Gold Loan Officer is a front‑desk role where you attend walk‑in customers, explain gold loan schemes and complete basic formalities for loan approval.

You will support branch growth by providing good service, quick processing and helping customers with renewals, part‑payments and closures.

• Customer Handling

  Attend walk‑in customers, understand their requirement and explain loan features, interest rate, tenure and charges in simple language.

• Application Processing

  Collect KYC documents, fill application forms, create customer ID in system and route the case for appraisal and approval.

• Disbursement & Receipts

  Coordinate with cashier for disbursement, issue receipts for payments, renewals and keep records updated.

• Follow‑ups

  Call existing customers for renewals, top‑ups and due reminders and support branch collection efforts as guided by manager.

• Branch Support

  Assist in daily reports, MIS, display of rate boards and basic housekeeping of branch front office.

• Education

  12th Pass / Any Graduate. Basic computer knowledge and ability to work with mobile/desktop apps.

• Experience

  0–3 years in NBFC / bank / microfinance / retail sales. Freshers with good communication can also apply.

• Skills

  Good customer handling, convincing skills, basic maths and record keeping.

• Other Requirements

  Local language fluency, two‑wheeler preferred, willingness to work as per branch timings and targets.