About the Branch Incharge Gold Loan Role
Branch Incharge – Gold Loan is the overall head of the gold loan branch, responsible for business, people and process.
You own branch P&L, lead the team and ensure compliance and customer satisfaction.
Key Responsibilities
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Business & Target Achievement
Plan and achieve monthly targets for disbursement, portfolio outstanding, revenue and collection efficiency.
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Team Leadership
Lead and guide branch staff (officers, appraiser, cashier, collections), set goals and review performance regularly.
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Branch Operations & Controls
Ensure adherence to process in KYC, appraisal, disbursement, storage, cash handling and reporting.
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Customer & Market Development
Maintain key customer relationships, build connections with local influencers and drive local marketing activities.
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Compliance & Audit Closure
Maintain full compliance with internal and regulatory policies, resolve audit observations and ensure zero major deviations.
Candidate Requirements
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Education
Graduate / Postgraduate in any discipline; finance / business preferred.
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Experience
3–7 years in NBFC / bank with at least 1–2 years in branch head / deputy branch head or gold loan leadership role.
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Skills
Strong sales leadership, people management, analytical and decision‑making skills.
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Other Requirements
Local market knowledge, two‑wheeler and readiness to take full ownership of branch performance.