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About the Teller Gold Loan Role

Teller – Gold Loan is a counter role focused on handling customer cash transactions, issuing receipts and supporting branch financial discipline.

You work at the front counter, handle high‑volume transactions and ensure accurate recording in the system.

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Key Responsibilities

Counter Transactions

Process deposits (interest, principal, charges), withdrawals and closure payments for gold loan customers.
Receipt & System Posting

Issue printed receipts, post all transactions in system accurately and check voucher details before completion.
Customer Service at Counter

Respond to basic customer queries about payment status, balance and due dates and guide them to relevant staff when needed.
Cash & Vault Handling

Maintain cash within approved limits, support vault cash transfer and follow dual‑control procedures.
Day‑end Balancing

Tally physical cash with system balance, rectify mismatches and assist in daily cash report preparation.

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Education

12th Pass / Graduate with basic computer knowledge.
Experience

1–4 years as Teller / Cashier in NBFC, bank or high‑volume retail outlet.
Skills

Numerical accuracy, speed in handling cash, honesty and customer‑friendly behaviour.
Other Requirements

Comfortable with full‑day counter work and ready to follow strict cash control rules.