About the Retail Sales Executive – Telecom Store Role
Leading telecom company including in firozabad looking for Retail Sales Executives for their exclusive stores and branded retail outlets across Firozabad to sell mobile plans, SIM activations, broadband connections and accessories.
Freshers with a pleasing personality, good product knowledge and the ability to engage walk-in customers and close sales at a retail counter are encouraged to apply. Attractive incentives on plan sales and upgrades.
Key Responsibilities
- Walk-in Customer Handling
Greet and assist walk-in customers at the telecom store; understand their requirements and recommend suitable mobile or broadband plans.
- SIM Activation & Plan Sales
Process new SIM card activations, mobile number portability (MNP) requests and broadband plan sign-ups as per company procedures.
- Accessory & Device Sales
Demonstrate and sell mobile accessories, data cards and Wi-Fi devices to customers visiting the store; achieve daily accessory revenue targets.
- Bill Payment & Account Queries
Assist customers with bill payments, plan changes, ISD activation requests and general account queries at the store counter.
- Store Merchandising
Maintain neat display of products, ensure adequate stock of SIM cards and accessories and report low stock to the store manager.
Candidate Requirements
- Education
Any degree or HSC from a recognised board or college in Uttar Pradesh; retail or sales experience is preferred but not mandatory.
- Experience
0-3 years in retail sales at a telecom store, electronics showroom or mobile shop; freshers with good communication also considered.
- Communication
Good and English communication; friendly and persuasive manner essential for engaging walk-in customers at the store.
- Product Knowledge
Willingness to learn mobile plan features, data speeds, device specifications and telecom service offerings quickly during training.