About the Quality Assurance Engineer – Telecom Role
Hiring Quality Assurance Engineer to a telecom company in firozabad. Responsibilities are to audit FTTH installations, test broadband service delivery quality, verify network equipment standards and enforce installation and service quality norms.
Candidates with experience in telecom network QA, FTTH installation auditing, drive testing or service quality monitoring and good knowledge of industry standards for broadband and telecom service delivery are preferred.
Key Responsibilities
- Installation Quality Audits
Conduct surprise and planned quality audits of FTTH and broadband installations at customer premises; verify compliance with installation standards.
- Service Quality Testing
Test delivered broadband speeds, latency and jitter against contracted SLAs using standard measurement tools; identify quality shortfalls.
- Drive Testing for Coverage
Execute coverage drive tests in assigned areas of Firozabad to assess outdoor and indoor network quality for 4G and 5G services.
- Defect Reporting & RCA
Document quality defects with photographic evidence and prepare defect reports; initiate root cause analysis for systematic quality failures.
- Contractor Quality Management
Monitor and rate the quality of work delivered by field contractors; report non-compliant contractors to management for corrective action.
Candidate Requirements
- Education
B.E./B.Tech in ECE or IT from a recognised university; additional certification in network quality or ISO 9001 QMS is an advantage.
- Experience
2-7 years in telecom network quality assurance, installation auditing or service quality management at an ISP or telecom operator.
- Testing Tools
Proficiency in broadband speed testing tools, OTDR, TEMS/NEMO for drive testing and standard QA documentation methodologies.
- Attention to Detail
High attention to detail; ability to identify subtle deviations from quality standards and document findings clearly and objectively.