About the Provisioning Engineer Role
Hiring Provisioning Engineer to a Telecom Company in firozabad Responsible to activate and configure broadband, leased line, MPLS VPN and enterprise connectivity services on network equipment and OSS platforms.
Candidates with experience in service provisioning workflows, OLT/router configuration for service activation and familiarity with ticketing and OSS platforms used in telecom service fulfilment are preferred.
Key Responsibilities
- Service Activation
Activate new broadband, FTTH, leased line and enterprise MPLS VPN services on OLTs, routers and switches as per work orders from CRM.
- OLT & Router Configuration
Configure OLT service profiles, VLAN assignments, BNG subscriber sessions and CPE provisioning parameters for customer service activation.
- Order Management
Track service orders from receipt to activation; coordinate with planning, field and NOC teams to resolve provisioning delays.
- Fault & Provisioning Errors
Diagnose and resolve provisioning failures such as incorrect VLAN mapping, authentication errors and CPE configuration mismatches.
- Documentation & Reporting
Maintain provisioning records, service activation logs and daily provisioning status reports; update OSS databases post-activation.
Candidate Requirements
- Education
B.E./B.Tech in ECE or IT, or Diploma in Electronics/Telecom from a recognised institution in Uttar Pradesh.
- Experience
1-5 years in service provisioning, network activation or back-office technical operations at a telecom operator or ISP.
- Technical Skills
Knowledge of VLAN, PPPoE, RADIUS, GPON OLT configuration and basic routing; familiarity with OSS platforms and ticketing tools.
- Accuracy & Speed
High accuracy and quick turnaround in service provisioning tasks; ability to handle multiple simultaneous activation orders efficiently.