About the GM / Head – Telecom Operations Role
Leading Telecom and broadband company headquartered or with major offices in Firozabad are hiring General Manager and Heads of Operations to lead the company's entire operational strategy and execution.
Candidates with 15+ years in senior telecom leadership, strong experience in running large-scale operations organisations, P&L accountabilit and a track record of transformational performance improvement are preferred.
Key Responsibilities
- End-to-End Operations Strategy
Define and execute the overall operations strategy for the telecom company including network maintenance, field services, FTTH rollout and customer experience.
- P&L Accountability
Own the operational P&L including revenue assurance, cost management and EBITDA delivery for the Firozabad circle or national operations vertical.
- Executive Team Leadership
Lead a large organisation of Operations Managers, Regional Managers and functional heads; set vision, culture and performance standards.
- Board & Investor Reporting
Prepare and present operational performance reports to the Board, investors and senior management; represent operations in strategic planning forums.
- Digital & Technology Transformation
Drive digital transformation of operations including automation of field workflows, AI-based fault prediction and smart network management systems.
Candidate Requirements
- Education
MBA from a premier institution with B.E./B.Tech in ECE or Telecom; additional executive leadership programmes from IIMs are an advantage.
- Experience
15-25 years in Telecom Company industry with at least 6 years in a GM, VP or equivalent senior leadership role at a major telecom operator in India.
- Leadership Excellence
Demonstrated ability to lead large organisations (500+ employees), drive cultural transformation and deliver sustained operational improvements.
- Industry Network
Strong network within the IndianTelecom Company industry including relationships with TRAI, equipment vendors, tower company and enterprise clients.