Billing Executive Telecom Jobs in Firozabad

Telecom operator and broadband ISP Provider in Firozabad are hiring Billing Executives to manage monthly billing cycles, resolve customer billing disputes, handle payment collection follow-ups and support revenue assurance activities.

Candidates with a commerce background, experience in billing software or ERP systems, good customer communication skills and attention to detail are preferred. Knowledge of telecom billing processes is an advantage.

• Monthly Bill Processing

  Process monthly bills for broadband and telecom subscribers; verify usage data, apply correct plan charges and generate accurate invoices.

• Billing Query Resolution

  Receive and resolve customer billing complaints and queries over phone and email; issue credit notes or adjustments as per approval matrix.

• Payment Collection Follow-Up

  Follow up with overdue customers via calls and emails; coordinate with field collection teams for cash or cheque collection where required.

• Revenue Reconciliation

  Reconcile billing system data with collection records; identify and report discrepancies for revenue assurance action.

• Billing Reports & MIS

  Prepare daily billing summaries, collection reports and outstanding receivables reports for the Finance and Operations management teams.

• Education

  B.Com, BBA or any degree with accounts or commerce background from a recognised college.

• Experience

  1-4 years in billing, accounts receivable or revenue operations roles at a telecom, cable TV or utility services company.

• Technical Skills

  Familiarity with billing software, ERP systems (SAP, Tally or similar) and MS Excel for reconciliation and reporting tasks.

• Communication

  Good and English communication for resolving customer billing disputes; patience and accuracy in handling financial data.