Role Overview

This role is suited for candidates who want to manage patient records and support the Medical Records Department in a hospital setting. You will handle retrieval, filing, and tracking of inpatient and outpatient records so that clinical teams get complete and accurate information on time.

The position is based in Salem and involves working closely with wards, clinics, billing, and front office teams to keep records organised and accessible.

Key Responsibilities

Receive, organise, and file physical and electronic medical records for OP and IP patients as per hospital guidelines.
Retrieve case sheets and files for admissions, outpatient visits, procedures, and reviews within required timelines.
Check records for basic completeness, missing documents, and legibility before filing or sending to other departments.
Track movement of files using register or software, and follow up with departments to ensure records are returned to MRD.
Support scanning, indexing, and archiving of older records based on hospital retention policies.
Maintain confidentiality and release records or copies only through approved processes and authorisations.

Experience and Profile

Experience in hospital medical records, front office, or health information roles is an advantage.
Comfortable handling large volumes of files, registers, and basic computer-based record systems.
Attention to detail while checking patient identifiers, dates, and document sequence in each file.
Willingness to work from the hospital in shifts if required, including rotation between OPD and IP sections.

Growth and Benefits

Opportunity to build a career in hospital medical records and health information management.
Exposure to structured MRD processes, audits, and coordination with clinical and administrative teams.
Scope to grow into senior medical records officer, MRD in-charge, or health information roles over time.