Role Overview
This opening is for an education counselor job in Salem for a computer education center. The education counselor will guide students and parents on suitable computer courses and convert enquiries into admissions for the institute.[web:540][web:542]
As an education counselor for a computer education center, you will handle walk‑in, phone and online enquiries, explain course details and fees, and maintain a student‑friendly but target‑oriented counselling process.[web:542][web:543]
Key Responsibilities
- Handle enquiries from students and parents at the front office, over phone and through online leads and explain computer course offerings, fees, duration and batch timings.[web:542][web:550]
- Understand the student’s education background, interests and career goals and suggest suitable courses like basic computer, MS Office, Tally, DTP, programming, hardware or networking.[web:541][web:543]
- Follow up with leads through calls, WhatsApp and emails, convert enquiries into walk‑ins and walk‑ins into confirmed admissions as per monthly targets.[web:542][web:553]
- Maintain enquiry, follow‑up and admission records in registers or CRM and generate simple daily or weekly reports for the center head.[web:542][web:545]
- Coordinate demo classes, counselling sessions and small seminars on computer careers along with faculty and center management.[web:542][web:544]
- Support basic front office work like attending calls, managing reception area and helping with fee payment and receipt guidance for students.[web:542][web:553]
Candidate Profile
- Any graduate with 0–3 years of experience as education counselor, tele‑counsellor or front office executive in a training or computer institute.[web:541][web:550]
- Good communication skills in English and local language, with convincing ability and a friendly, student‑oriented approach.[web:540][web:543]
- Basic computer knowledge and ability to use MS Office, email and simple CRM or admission management software.[web:544][web:548]
Growth and Benefits
- Opportunity to grow as Senior Education Counselor, Center Coordinator or Branch Manager in the computer education network based on performance.[web:551][web:548]
- Regular day‑shift work in an IT education environment with exposure to latest computer courses and local job trends.[web:550][web:552]