Collection Executive Jobs in Salem for Finance Company

Location: Salem, Tamil Nadu Job Type: Full-time Role: Collection Executive / Recovery Executive Salary: 18,000 – 35,000 Per Month + Incentives Finance Company / NBFC Opening

Role Overview

This opening is for Collection Executive jobs in Salem for a finance company or NBFC. The Collection Executive will follow up with customers for pending EMIs and overdue loan amounts and help reduce the overall outstanding for the branch.

You will handle both tele‑calling and field collection work, visit customer locations when required, explain dues clearly and work out practical repayment plans while maintaining professional behaviour.

Key Responsibilities

  • Call customers whose EMIs or bills are due or overdue and remind them about payment dates, amounts and consequences of non‑payment.
  • Visit customer addresses for field collection, collect cash or cheque where permitted and ensure proper receipts are issued as per company rules.
  • Explain outstanding amount, late payment charges and future due dates in a clear and polite manner.
  • Discuss and record customer commitments for part‑payment or instalment plans within company guidelines.
  • Update call status, visit details and collection entries in registers, Excel sheets or mobile collection apps on a daily basis.
  • Prepare and submit Daily Collection Report (DCR) and other basic collection reports to the collection manager or branch manager.
  • Identify skip or non‑contactable customers and share details with seniors for further action or legal process if required.
  • Follow fair collection practices, avoid harsh language or threats and maintain confidentiality of customer data and documents.

Candidate Profile

  • Minimum 12th pass; graduates are preferred for Collection Executive jobs in finance company or NBFC.
  • 0–3 years experience as Collection Executive, Recovery Executive or Tele‑Collection staff will be an added advantage.
  • Two‑wheeler and valid driving licence preferred for field collection work in Salem city and nearby areas.
  • Good communication and negotiation skills in local language and basic English, with ability to handle pressure and tough conversations calmly.
  • Basic knowledge of using smartphones, mobile apps and simple computer tools to update collection details and reports.

Incentives and Growth

  • Monthly incentives based on achievement of collection targets and recovery from difficult accounts.
  • Career growth to Senior Collection Executive, Team Leader or Collection Manager in the same finance company or NBFC.