Outbound Call Center Executive Jobs in Chennai

Hiring Outbound Call Center Executives for a bpo company in Chennai to make calls to potential and existing customers to explain products, generate leads and close simple sales.

The role involves working on dialers or calling lists, following scripts, updating systems and achieving daily and monthly calling and sales targets.

• Outbound Calling

  Make outbound calls to leads and customers from the provided database or dialer to promote company products or services.

• Lead Generation and Follow-up

  Identify interested customers, qualify leads, fix appointments for sales teams where needed and follow up regularly till closure.

• Product Pitching

  Explain features, benefits, offers and pricing clearly, handle basic objections and encourage customers to buy or sign up.

• Customer Records

  Update customer details, call notes and outcomes accurately in CRM or calling software after every call or follow-up.

• Targets and Quality

  Meet daily calling numbers, conversion and revenue targets, maintain call quality and follow all calling compliance guidelines.

• Education

  Minimum 12th pass; diploma and degree holders can also apply.

• Experience

  0–4 years in outbound calling, telesales, telemarketing or similar roles; freshers with strong interest in sales are welcome.

• Skills

  Good speaking skills in Tamil and basic English, convincing ability, listening skills and comfort with long hours on calls and systems.

• Others

  Ready to work in day or rotational shifts as per company requirement and to work from office in Chennai.