Assistant Manager Jobs
in Chennai Banks 2026

Hiring Assistant Manager for a leading bank in Chennai to manage daily branch operations, customer service, retail banking sales and a small team at the branch level. This opportunity is ideal for graduates/postgraduates with 3-7 years experience in branch banking, relationship management or banking operations.

• Branch Operations

  Oversee day-to-day banking operations including account opening, cash operations, clearing, vault management and adherence to bank SOPs and RBI guidelines.

• Customer Service

  Handle escalated customer queries, resolve service issues, ensure high customer satisfaction and build long-term relationships with retail and SME customers.

• Sales & Business Growth

  Drive branch targets for CASA, term deposits, insurance, loans and other retail banking products by cross-selling and supporting relationship managers.

• Team Supervision

  Guide and support teller and customer service teams, monitor productivity, provide on-the-job training and ensure compliance with processes.

• Compliance & Audit

  Ensure KYC/AML compliance, prepare periodic reports, support internal/external audits and implement corrective actions for observations.

• Education

  Any Graduate (preferably B.Com/BBA) or Postgraduate (MBA/PGDM in Finance/Banking) from a recognised university.

• Experience

  3-7 years experience in branch banking / relationship management / operations in a bank or NBFC; prior team-handling exposure preferred.

• Skills

  Strong knowledge of retail banking products, core banking systems, KYC/AML norms, sales orientation and customer handling skills.

• Other

  Excellent communication, leadership mindset, target-driven approach and willingness to work extended hours during month-end/quarter-end.