About the Provisioning Engineer Role
Hiring Provisioning Engineer to a Telecom Company in pimpri-and-chinchwad Responsible to activate and configure broadband, leased line, MPLS VPN and enterprise connectivity services on network equipment and OSS platforms.
Candidates with experience in service provisioning workflows, OLT/router configuration for service activation and familiarity with ticketing and OSS platforms used in telecom service fulfilment are preferred.
Key Responsibilities
- Service Activation
Activate new broadband, FTTH, leased line and enterprise MPLS VPN services on OLTs, routers and switches as per work orders from CRM.
- OLT & Router Configuration
Configure OLT service profiles, VLAN assignments, BNG subscriber sessions and CPE provisioning parameters for customer service activation.
- Order Management
Track service orders from receipt to activation; coordinate with planning, field and NOC teams to resolve provisioning delays.
- Fault & Provisioning Errors
Diagnose and resolve provisioning failures such as incorrect VLAN mapping, authentication errors and CPE configuration mismatches.
- Documentation & Reporting
Maintain provisioning records, service activation logs and daily provisioning status reports; update OSS databases post-activation.
Candidate Requirements
- Education
B.E./B.Tech in ECE or IT, or Diploma in Electronics/Telecom from a recognised institution in Maharastra.
- Experience
1-5 years in service provisioning, network activation or back-office technical operations at a telecom operator or ISP.
- Technical Skills
Knowledge of VLAN, PPPoE, RADIUS, GPON OLT configuration and basic routing; familiarity with OSS platforms and ticketing tools.
- Accuracy & Speed
High accuracy and quick turnaround in service provisioning tasks; ability to handle multiple simultaneous activation orders efficiently.