About the OSS / BSS Engineer Role
Telecom and IT company in Pimpri-Chinchwad are hiring OSS and BSS Engineers to implement, integrate, configure and support the operations and business support systems that power telecom service fulfilment, assurance and billing.
Candidates with hands-on experience in telecom OSS/BSS platforms (Amdocs, Comverse, NetCracker, Ericsson OSS), strong integration skills and understanding of telecom business processes are preferred.
Key Responsibilities
- OSS Platform Administration
Administer and maintain telecom Operations Support Systems including NMS, EMS, fault management and service assurance platforms.
- BSS Configuration & Support
Configure and support Business Support Systems including billing, CRM, order management and service provisioning platforms for Telecom.
- System Integration
Design and implement interfaces between OSS/BSS systems and network elements using REST APIs, SOAP web services and mediation adapters.
- Incident & Change Management
Manage OSS/BSS incidents and change requests; coordinate with platform vendors for defect resolution and patch deployment.
- Data Migration & Reporting
Support data migration activities during BSS upgrades; develop reports and dashboards from OSS/BSS data for business intelligence use cases.
Candidate Requirements
- Education
B.E./B.Tech in CSE, IT or ECE from a recognised university; specialisation in telecom IT systems is an advantage.
- Experience
3-9 years in OSS/BSS implementation, administration or support at a telecom operator or IT services company handling telecom accounts.
- Technical Skills
Experience with OSS/BSS platforms (Amdocs, Ericsson OSS, NetCracker); proficiency in SQL, Java or Python for system integration tasks.
- Telecom Domain Knowledge
Understanding of telecom service fulfilment, assurance and billing processes; familiarity with TM Forum frameworks (eTOM, SID, TAM).