Head of Network Operations Telecom Jobs in Pimpri-Chinchwad

Major Telecom and broadband company in Pimpri-Chinchwad are hiring Heads of Network Operations to lead the NOC, network performance management, major incident response and operations engineering functions.

Candidates with 2 years in telecom network operations leadership, deep expertise in telecom network technologies, strong incident and change management capabilities and experience running 24/7 NOC organisations are preferred.

• NOC Leadership

  Lead the 24/7 Network Operations Centre team; define NOC processes, tooling, SLA frameworks and shift management for round-the-clock network visibility.

• Network Performance Management

  Oversee network KPI monitoring across all technologies (4G, 5G, FTTH, IP); drive proactive optimisation to maintain best-in-class availability.

• Major Incident Management

  Lead the response to major network outages; chair MIM bridges, coordinate restoration and conduct post-incident reviews to prevent recurrence.

• Operations Engineering

  Drive automation and tooling improvements in the NOC; evaluate and implement new OSS/BSS platforms for improved operational efficiency.

• Vendor & OEM Management

  Manage relationships with OEM vendors (Ericsson, Nokia, Huawei) for software upgrades, support escalations and network performance improvement programs.

• Education

  B.E./B.Tech in ECE or Telecom Engineering with MBA in Management; ITIL Expert or equivalent certifications are a strong advantage.

• Experience

  12-20 years in telecom network operations with at least 5 years leading an NOC or network operations function at a major operator.

• Technical Depth

  Deep knowledge of telecom network technologies including 4G/5G RAN, IP/MPLS, OFC, FTTH and OSS/BSS platforms.

• Leadership

  Experience leading large NOC and operations engineering teams; strong incident management, communication and stakeholder management skills.