About the GM / Head – Telecom Operations Role
Leading Telecom and broadband company headquartered or with major offices in Pimpri-Chinchwad are hiring General Manager and Heads of Operations to lead the company's entire operational strategy and execution.
Candidates with 15+ years in senior telecom leadership, strong experience in running large-scale operations organisations, P&L accountabilit and a track record of transformational performance improvement are preferred.
Key Responsibilities
- End-to-End Operations Strategy
Define and execute the overall operations strategy for the telecom company including network maintenance, field services, FTTH rollout and customer experience.
- P&L Accountability
Own the operational P&L including revenue assurance, cost management and EBITDA delivery for the Pimpri-Chinchwad circle or national operations vertical.
- Executive Team Leadership
Lead a large organisation of Operations Managers, Regional Managers and functional heads; set vision, culture and performance standards.
- Board & Investor Reporting
Prepare and present operational performance reports to the Board, investors and senior management; represent operations in strategic planning forums.
- Digital & Technology Transformation
Drive digital transformation of operations including automation of field workflows, AI-based fault prediction and smart network management systems.
Candidate Requirements
- Education
MBA from a premier institution with B.E./B.Tech in ECE or Telecom; additional executive leadership programmes from IIMs are an advantage.
- Experience
15-25 years in Telecom Company industry with at least 6 years in a GM, VP or equivalent senior leadership role at a major telecom operator in India.
- Leadership Excellence
Demonstrated ability to lead large organisations (500+ employees), drive cultural transformation and deliver sustained operational improvements.
- Industry Network
Strong network within the IndianTelecom Company industry including relationships with TRAI, equipment vendors, tower company and enterprise clients.