Role Overview

This role is ideal for candidates who can handle day-to-day administration and support a busy BPO floor with smooth office operations. You will coordinate with HR, facilities, and operations teams to ensure that agents and managers have the resources and information they need.

The position is based in Nagpur and involves managing front-desk activities, basic documentation, vendor coordination, and general office administration for the BPO center.

Key Responsibilities

Manage front office activities, visitor entry, and coordination with security at the BPO facility.
Arrange ID cards, access cards, seating plans, and basic facilities for new joiners on the BPO floor.
Coordinate meeting rooms, training room bookings, and basic logistics for interviews and induction programs.
Handle office supplies, pantry items, and stationery requirements by tracking stock and raising requests with vendors.
Support documentation, file maintenance, and simple data updates for admin and operations records.
Assist in circulating notices, updating display boards, and sharing basic communication with teams as instructed.

Experience and Profile

Experience in office administration, front office, or facility coordination is an advantage.
Comfortable working in a fast-paced BPO environment with multiple shifts and large teams.
Organized and detail-oriented approach to handling follow-ups, calls, and coordination work.
Willingness to work from the Nagpur office and support occasional extended hours during peak activities.

Growth and Benefits

Opportunity to work closely with HR, operations, and facilities teams in a large BPO setup.
Exposure to structured processes, MIS inputs, and center-level administration practices.
Scope to grow into senior admin, facilities coordinator, or office management roles based on performance.