Role Overview

This role is ideal for candidates who want to work as Telecaller in bpo / call center in Mumbai. Telecaller role making outbound calls, generating leads, explaining products/services, handling customer queries, and maintaining call records.

The position is office-based and involves coordination with teams, clients, and stakeholders to ensure smooth operations and quality deliverables.

Key Responsibilities

Perform core responsibilities related to telecaller role in bpo / call center.
Coordinate with team members and ensure smooth workflow in telesales / support.
Maintain accurate records and documentation as per company standards.
Meet deadlines and deliver quality work consistently.
Follow company policies, procedures, and safety guidelines.
Participate in training programs and continuous skill development.

Candidate Profile

Relevant educational background or certification in telesales / support.
Strong communication and organizational skills.
Ability to work both independently and as part of a team.
0�2 years of relevant work experience.
Proficiency in MS Office and relevant software tools.
Ready to work full time from Mumbai office.

Growth and Benefits

Opportunity to build a career in telesales / support in a structured company setup.
Exposure to industry best practices and professional development in bpo / call center.
Competitive salary package with performance-based incentives.
Scope to grow into senior roles with experience and proven performance.
Supportive work environment with learning opportunities.