Role Overview

Pathanamthitta sits at the centre of Kerala's expanding MSME, retail, and agro-processing market, making it an active market for Tele Caller positions with competitive salary packages.

The position is based in Pathanamthitta at a corporate office and involves working on pre-shared data, simple scripts, and daily calling targets.

Key Responsibilities

Share follow-up messages or emails where required and keep records updated in the system or sheet.
Work with daily and weekly call targets and provide short status updates to the reporting manager.
Maintain a polite and professional tone on all calls and follow calling etiquette as per company guidelines.
Make outbound calls to potential customers from the given database and introduce the company’s offerings.
Explain basic product or service details clearly and handle simple questions from prospects.
Capture interest level, update call remarks, and schedule call-backs or meetings for the sales team.

Experience and Profile

Experience in telecalling, telesales, or customer contact roles is an advantage, freshers can also apply.
Comfortable making multiple outbound calls in a day and speaking confidently on phone.
Basic computer usage to update call details and work with simple CRM or spreadsheet tools.
Willingness to work from the Pathanamthitta corporate office during regular day shifts.

Growth and Benefits

Opportunity to work in a corporate environment with structured processes and fixed office timings.
Fixed salary with potential incentives linked to leads, meetings, or conversions depending on policy.
Scope to move into inside sales, relationship executive, or senior telecaller roles based on performance.