Role Overview
We are hiring Waiters / Servers for reputed restaurants, cafes, hotels, and fine dining establishments in Kannur. You will be responsible for taking customer orders, serving food and beverages, ensuring guest satisfaction, and maintaining a clean dining area.
This role is ideal for individuals with good communication skills, a pleasant personality, and a passion for customer service. Freshers with a positive attitude are welcome to apply.
🍛 Order Taking 🤝 Customer Service 💸 Tips & Incentives
Key Responsibilities
- Welcome customers warmly and escort them to their tables.
- Present menus, explain specials, and make recommendations when asked.
- Take accurate food and beverage orders and enter them into the POS system.
- Serve food and drinks promptly and politely, ensuring correct portions and presentation.
- Check with customers throughout the meal to ensure satisfaction and address any concerns.
- Prepare and clear tables before, during, and after service.
- Process customer bills, handle cash/card payments, and return correct change.
- Maintain cleanliness of the dining area, including tables, chairs, and floors.
- Collaborate with kitchen and bar staff to ensure smooth service.
Candidate Profile
- 10th / 12th pass or any graduate (no specific educational requirement).
- 0–3 years of experience in food service (freshers with good communication can apply).
- Good communication skills in Tamil and basic English (Hindi is a plus for some locations).
- Pleasant personality, well-groomed appearance, and polite demeanor.
- Ability to stand and walk for long periods during shifts.
- Basic math skills for bill processing.
- Team player with a positive attitude.
- Willingness to work in rotational shifts including weekends and holidays.
Work Settings
- Fine Dining Restaurants: Upscale dining with formal service standards.
- Casual Dining & Cafes: Relaxed atmosphere, quick service.
- Hotels: Coffee shops, room service, banquet halls.
- Bars & Pubs: Serving beverages and finger food.
- Quick Service Restaurants (QSR): Fast-paced counter service.
- Catering Events: Weddings, parties, corporate events.
Benefits & Compensation
- Salary: ₹13,000 – ₹30,000 per month (based on experience and establishment).
- Customer tips (can add significantly to monthly income).
- Free meals during duty hours (in most restaurants).
- Uniform provided.
- Opportunity to grow to Senior Waiter, Captain, Supervisor, or Restaurant Manager roles.
- Training on service standards and customer handling.
- Performance bonuses and festival incentives.