Role Overview
We are hiring Delivery Executives for a leading e-commerce company in Kannur. You will be responsible for the last-mile delivery of parcels to customers, ensuring timely and safe delivery, handling cash on delivery collections, and providing a positive customer experience.
This role is ideal for individuals who enjoy outdoor work, have good time management skills, and want to be part of the fast-growing e-commerce industry. Both experienced delivery personnel and freshers with a two-wheeler and valid license can apply.
🛵 Two-wheeler mandatory 📱 Smartphone required ⚡ Incentives & bonuses
Key Responsibilities
- Pick up assigned parcels from the delivery hub / sort center and plan the most efficient delivery route.
- Deliver packages to customers within the promised time window with care and professionalism.
- Handle Cash on Delivery (COD) transactions accurately and submit collections at the end of the day.
- Obtain customer signatures / OTP confirmations for proof of delivery.
- Communicate with customers regarding delivery timing and address clarifications via phone.
- Report any delivery issues, delays, or undelivered packages to the supervisor.
- Maintain the delivery vehicle in good condition and ensure safety of packages.
- Follow company policies regarding uniform, behavior, and delivery protocols.
Candidate Profile
- 8th / 10th / 12th pass or any graduate (no specific educational requirement).
- Valid LMV (two-wheeler) driving license with clean record.
- Own two-wheeler (scooter / motorcycle) in good condition is mandatory.
- Smartphone with internet connection for navigation and delivery app.
- 0–3 years of delivery experience (freshers with bike and license can apply).
- Good knowledge of Kannur routes and localities.
- Basic language skills in Tamil (English/Hindi helpful for communication).
- Physically fit and able to handle the demands of outdoor work.
Tools & Support Provided
- Delivery app with GPS navigation and route optimization.
- Company-provided uniform and identity card.
- Mobile reimbursement or SIM card (varies by company).
- Fuel allowance / reimbursement (based on delivery volume).
- Basic training on delivery processes and customer handling.
Benefits & Compensation
- Base Salary: ₹18,000 – ₹30,000 per month (including fixed + incentives).
- Incentives for on-time delivery, customer ratings, and extra deliveries.
- Performance bonuses and attendance rewards.
- Opportunity to work with top e-commerce brands (Amazon, Flipkart, Zepto, Blinkit, Swiggy, Zomato, etc.).
- Career growth to Senior Delivery Executive, Team Leader, or Hub Supervisor roles.
- Flexible shifts and weekly offs.