Role Overview

Mangaluru sits at the centre of Karnataka's technology, aerospace, biotech, and IT services industrial hub, making it an active market for Medical Receptionist positions with competitive salary packages.

You will greet patients, answer phone calls, schedule and confirm appointments, guide patients to the right department and support billing and records teams to ensure smooth front office operations.

Key Responsibilities

Coordinate with nursing station and doctors to manage patient flow and reduce waiting time in OPD.
Collect consultation fees or advance payments and coordinate with billing team for invoices and receipts.
Maintain neat and updated patient files, reports and front office records for easy reference.
Keep the reception and waiting area clean, organised and patient friendly at all times.
Greet patients and attendants politely, issue tokens or registration forms and guide them on the process.
Register new patients and update details of existing patients in the hospital software or register.
Schedule, reschedule and confirm appointments for OPD, investigations and procedures as per doctor availability.
Answer incoming calls, share basic information and connect calls to the correct department when required.

Candidate Profile

Minimum 12th pass; graduates are preferred for Medical Receptionist jobs in Mangaluru hospitals.
0–3 years experience as receptionist / front office / medical receptionist; hospital or clinic experience is an added advantage.
Good communication skills in Tamil and basic English, with a polite and patient‑friendly attitude.
Basic computer skills and familiarity with hospital software or willingness to learn.
Presentable appearance and willingness to work in shifts, including weekends and rotational weekly off.

Incentives and Growth

Salary revisions and incentives based on performance, patient feedback and attendance.
Growth path to Senior Front Office Executive, Front Office In‑charge or Admission / Billing Coordinator roles in hospital.