Role Overview

Organisations across Samastipur are scaling their workforce in line with Bihar's rapidly urbanising economy with strong FMCG and construction activity, with Store Operations Manager among the priority roles being filled.

The position is based in Samastipur and covers operational planning, people management, inventory coordination, and execution of store processes in line with company standards.

Key Responsibilities

Resolve customer issues related to billing, service, or in-store experience in coordination with senior management.
Review store performance reports and share inputs on process improvements and cost control.
Oversee day-to-day store operations including opening, closing, and shift handover routines.
Plan staff schedules, assign daily tasks, and guide the team to meet store targets and service levels.
Monitor stock movement, coordinate replenishment, and support regular inventory checks and controls.
Ensure store ambience, hygiene, safety, and visual standards are maintained throughout operating hours.

Experience and Profile

Prior work experience in retail, supermarket, fashion, or similar store operations environment.
Exposure to team handling, shift planning, and daily store administration activities.
Comfortable using POS systems, basic reporting tools, and store checklists for daily reviews.
Ability to coordinate with multiple stakeholders such as suppliers, service providers, and internal teams.
Strong ownership mindset, customer orientation, and readiness to work in peak business hours.

Growth and Benefits

Opportunity to lead operations for a busy retail store in a high-potential Samastipur catchment.
Structured processes, clear role expectations, and support from central operations team.
Performance-based growth path into multi-store operations or cluster management roles.